Mavoko water and sanitation company limited endeavours to provide satisfactory customer service to all its clients. Customer enquiries, complaints and compliments are well received and acted upon swiftly.
To report a complaint use any of the options listed below:
1. VISIT US:
Location: Opposite Athiriver Railway station
Hours: MONDAY-FRIDAY FROM 8.00 AM to 5.00 PM
2. WRITE TO US:
The managing Director
Mavoko Water and Sanitation company ltd.
P.O BOX 582-00204
ATHIRIVER
3: SEND AN EMAIL:
This email address is being protected from spambots. You need JavaScript enabled to view it.
or
Fill in the CONTACT US form at the bottom section of our website and SEND
4: CALL
Customer service: 0719-148866
5: USSD:
Use the USSD *483*016#
Once a complaint is received it will be booked for action in our customer management system and you will get a notification with a TICKET NUMEBER that you can use to make a follow up.
